words fr Remitly via chat

Perfect, thank you so much for that information. Please let me take a look into your account to see what happened. During a review of your account our customer protection team has identified behavior on your account that violates our User Agreement, so we have decided to suspend your access to your Remitly account and not allow the use of our service anymore. We appreciate your past use of our money transfer service. In order for Remitly to continue offering its customers a reliable and affordable way to send money, we have to make sure our customers are using our service legally and responsibly. This occasionally forces us to make difficult decisions regarding customer accounts. For more information, you can view our User Agreement on our website.